1. Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined below. These definitions apply regardless of whether they appear in singular or plural form.
Definitions
For the purposes of these Terms and Conditions:
Affiliate means any entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the voting rights or equity interest.
Country refers to the United Kingdom.
Company (referred to as "the Company", "We", "Us", or "Our") refers to TradeFlow.
Device means any internet-connected device including computers, smartphones, tablets, etc.
Service refers to the website and any digital services or software offered by TradeFlow.
Terms and Conditions (also referred to as "Terms") refer to this entire agreement between you and the Company.
Third-party Services means any software, tools, media, or platforms not owned by the Company that may be integrated with or linked through the Service.
Website refers to the TradeFlow website, accessible at tradeflowai.net.
You means the individual or entity using the Service.
2. Acknowledgment
These Terms govern your use of the Service and form a binding agreement between You and the Company. By accessing or using the Service, You confirm that:
You are at least 18 years old.
You accept and agree to comply with these Terms.
You accept and agree to our Privacy Policy.
If you do not agree to these Terms or our Privacy Policy, you must not access or use the Service.
3. Services and Payment Terms
We offer AI-powered marketing and automation services for trade professionals (e.g. roofers, electricians, etc.) including lead generation, chatbot development, AI-generated websites, and paid advertising services.
Customers are charged at onboarding and payments recur every 30 days unless otherwise stated.
Website development may have one-time or monthly options as per the selected package.
Full package details are provided on our website or upon client onboarding.
4. Links to Third-Party Websites
Our Service may contain links to third-party websites or services. We are not responsible for any content, policies, or practices of such third parties and encourage You to read their terms and privacy policies.
5. Termination
We reserve the right to terminate or suspend your access to the Service immediately and without notice if:
You breach these Terms
You engage in unlawful or fraudulent activity using our Service
Upon termination, your right to use the Service ceases immediately.
6. Limitation of Liability
To the fullest extent permitted by UK law:
Our liability is limited to the greater of:
a) the amount you paid in the last 30 days for the Service; or
b) £100 GBP.
We are not liable for indirect, incidental, or consequential damages, including loss of data or profit.
7. “As Is” and “As Available” Disclaimer
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be:
Free from errors or viruses
Continuously available
Fit for your specific purposes
Where UK law prohibits exclusion of implied warranties, they apply only to the minimum extent required.
8. Governing Law and Jurisdiction
These Terms are governed by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales in the event of any dispute.
9. Dispute Resolution
If you have concerns or disputes, please contact us first to attempt resolution informally at:
If no resolution is reached, you may pursue legal remedies in accordance with UK law.
10. Severability and Waiver
If any provision is found invalid or unenforceable, the remaining terms remain in full force.
Failure to enforce any provision is not a waiver of that provision or any other.
11. Changes to These Terms
We may update these Terms from time to time. When we do, we’ll notify users by email or via the Website. Continued use of the Service after changes become effective constitutes your acceptance.
12. Contact Us
For any questions or concerns about these Terms, please contact us:
📧 [email protected]
🌐 tradeflowai.net